Tupicoffs Adds Market Leading Compliance and Supervision for Zoom Meetings and Zoom Phone with Theta Lake

At a glance

INDUSTRY: Financial Services

SOLUTION: Theta Lake Risk and Compliance Suite

CHALLENGES

  • Company brand built around compliance integrity and advice
  • High volumes of Zoom video and phone recordings, requiring supervision review
  • Desire to gain visibility and understand compliance posture of recordings 
  • Manual review was a cost-prohibitive, nonstarter approach
 

RESULTS

  • Streamlined recording supervision workspace and process, saving costs of three FTEs
  • Demonstrated proactive compliance practices to hold the company’s high standard
  • Gained trusted partner with quality services to assist with questions and new uses cases