---
title: 2025/26 Digital Communications Governance Report
description: This industry-leading report reveals how financial services firms are adapting compliance and governance strategies in the era of AI-powered communication & collaboration
---

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## Get the Latest Trends in DCGA

![lp-banner-2526-survey-report](https://pages.thetalake.com/hs-fs/hubfs/Resource%20Landing%20Pages/lp-thumbnails/lp-banner-2526-survey-report.png?width=600&height=204&name=lp-banner-2526-survey-report.png)

This industry-leading report reveals how financial services firms are adapting compliance and governance strategies in the era of AI-powered communication & collaboration. Top trends include:

- A surge in **aiComms** as **99% of firms plan to expand AI use**
- Yet **88% of firms cite challenges** with AI governance and security
- **67% remain concerned** about off-channel communications
- **50% of firms** say fragmented data creates major hurdles for effective surveillance and supervision

This year’s survey polled 500 senior IT, unified communications, and compliance leaders from U.S. and U.K. financial services firms. Get your report to learn how to tackle the latest trends in DCGA.

# Featured Contributors

![Marc Gilman](https://pages.thetalake.com/hs-fs/hubfs/Headshots/Marc-Gilman-Headshot-small.png?width=720&height=733&name=Marc-Gilman-Headshot-small.png)

# Marc Gilman

Marc Gilman is the General Counsel and VP of Compliance at Theta Lake as well as an adjunct professor at Fordham University School of Law. Gilman’s legal expertise focuses on global technology-related legal and regulatory issues, such as information management, software and product development, cybersecurity, SEC and FINRA regulation, GDPR, and electronic communications platforms.

![Headshot-Stacey-English](https://pages.thetalake.com/hs-fs/hubfs/Stock%20images/Headshot-Stacey-English.jpeg?width=385&height=385&name=Headshot-Stacey-English.jpeg)

# Stacey English

Stacey English is Director of Regulatory Intelligence for Theta Lake. She has over 25 years' experience in financial services regulation and technology as a former regulator at the now FCA and as a risk and compliance practitioner in global banks and insurers. She formerly led Regulatory Intelligence for Thomson Reuters providing regulatory and industry insight to financial services firms.

#### Theta Lake is Furthest in Vision in the 2025 Gartner® Magic Quadrant™ for Digital Communications Governance and Archiving (DCGA) Solutions

[SEE THE REPORT](https://www.gartner.com/doc/reprints?id=1-2KOC6GPR&ct=250403&st=sb)

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###### Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT and PEER INSIGHTS are registered trademarks of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved. Gartner, Gartner Magic Quadrant for Digital Communications Governance and Archiving, Michael Hoeck, Rizvan Hussain, Jeffrey Hewitt, October 15 2025. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Theta Lake.

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