8 Dos and Don’ts When Using Transcription for Compliance
Transcription is an essential practice for compliance and digital communications governance in highly regulated industries. Overreliance solely on transcription tools presents challenges in terms of scalability, context-based analysis, and accuracy. Ideally, organizations should use a layered approach that includes transcription as a component of the compliance infrastructure.
This expertly written white paper details how:
This expertly written white paper details how:
- Transcription tools have limitations in terms of scalability, context-based analysis, and accuracy
- What a layered approach that includes transcription as a component of a digital communications should look like
- How organizations can validate their communication compliance vendor's transcription capabilities and flexibility
- When transcripts should be used for AI-enabled risk detections and LLM-powered summaries
- Integration of transcripts with other communication components is important for a comprehensive understanding of conversations
