Tupicoffs Adds Market Leading Compliance and Supervision for Zoom Meetings and Zoom Phone with Theta Lake
AT A GLANCE
INDUSTRY: Financial Services
SOLUTION: Theta Lake Risk and Compliance Suite
CHALLENGES
- Company brand built around compliance integrity and advice
- High volumes of Zoom video and phone recordings, requiring supervision review
- Desire to gain visibility and understand compliance posture of recordings
- Manual review was a cost-prohibitive, nonstarter approach
RESULTS
- Streamlined recording supervision workspace and process, saving costs of three FTEs
- Demonstrated proactive compliance practices to hold the company’s high standard
- Gained trusted partner with quality services to assist with questions and new use cases